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Help

Search for commonly asked questions below.

You can earn gameplay with every $40 spent and with every bonus item purchased for your chance to WIN for yourself and WIN for your community! *

Here’s how:

Shop your local TGP store and don’t forget your receipt!

If you haven’t already, create a game account

Follow the instructions to upload your receipt. You’ll earn gameplay with every $40 spent (to a maximum of 5) and with every bonus item purchased (to a maximum of 5). Maximum 10 game plays per receipt.

You can also look for specially marked products in-store and earn 1 bonus gameplay with every bonus item purchased (to a max. of 5).

Once you have registered an account at TGPwin.ca, you can log into your account.

Once you’re logged in,

On mobile devices:
Use the "UPLOAD RECEIPT" button, and you will be prompted by your phone use your Camera (Android) or Take a Photo (iPhone) or select a media or file.
Choose your Camera or Take a Photo. This will open your camera to take a photo:
Files must be less than 10 MB. The file types that are allowed are gif, jpg, png, bmp, pdf.

On a desktop computer or device without a camera:
Follow the instructions to Login and navigate to our Upload Receipt Page
Use the "UPLOAD RECEIPT" button, and you will be prompted by your computer to upload a file.
Find your image of your receipt on your computer and choose 'Open'. (You will have to get an image of your receipt on your computer before uploading, using either a scanner or camera).
You will then see your photo is ready - click the "UPLOAD" button to submit your receipt for verification!
Files must be less than 10 MB. The file types that are allowed are gif, jpg, png, bmp, pdf.

If you need to upload a long receipt, just make sure you capture the entire receipt in one photo. Place it on a flat surface, hold your camera directly above it, and snap the photo, making sure all details are visible. If the receipt is too long, you might need to gently fold it to fit within the camera frame, ensuring no important information is covered. Once you have a clear image, follow the standard upload process via the game website.

If you have won an instant win or discount prize, your prize will be saved in your My Account area. You may also follow the instructions after revealing the instant win prize to send your mobile device by entering your SMS number.

To redeem:

  • Go back to your participating store
  • Pick up your prize and include it with your order on checkout.
  • When you’re ready to checkout, either click on the redemption link in your SMS message, or click here to go to your Game Account.
  • Click Redeem on the prize you wish to redeem, then hit OK when prompted to start the redemption process.
  • Show your winning coupon to the cashier, which will award the prize for free or award the $1.00 off!

Please note: Instant Win Prizes do not include applicable taxes, ecology, or bottle deposit and there is no cash value or cash back.

Bonus codes can be found on select flyers, on our social channels through Facebook, Instagram, and emails, and more throughout the contest period.

Bonus codes can be entered using the Enter Bonus Code Button to receive 1 new digital scratch ticket. Bonus codes can only be entered once.

This usually occurs when the web browser is out of date.

We suggest installing the latest of Google Chrome or Mozilla Firefox before visiting TGPwin.ca to register or to login. If you are still having issues, please email us at gamemaster@tgpwin.ca.

There are many free email services available on the Internet. We recommend Google’s Gmail or Microsoft’s Outlook. Follow the links to set up a new email account.

Unfortunately, our system can only handle one email address per person, so one person should get a new email address. We recommend Google’s Gmail or Microsoft’s Outlook. Follow the links to set up a new email account.

If you are drawn for a prize, you will be contacted by email or phone associated with your account when you registered.

Please and click on “My Game Account” to update your information. Contact us at gamemaster@tgpwin.ca for further assistance.

If you are unable to login, please try resetting your password first. If you are unable to reset your password, contact gamemaster@tgpwin.ca

A captcha is a security feature on our webpage. When you click on the box that says “I’m not a robot,” some images should appear, please click on the images that correspond to the question above the pictures.

Contest starts: February 13, 2025
Contest ends: April 9, 2025
Instant WIN Prizes Expires: April 11, 2025
Grand Prize Draws: April 14, 2025

See for Official Rules additional dates.

To remove yourself from contest, click here. Please note that all of the online ballots you have accumulated will be removed and you will not be able to access any digital tickets or instant prizes.

Can’t find your answer? We’re here to help!

Click on the button below to send your question to our Customer Service Team.

You can also email us at: gamemaster@TGPwin.ca
or mail your request to:
TGP Hometown WINS,
P.O. Box 3009, M.I.P., Markham, ON
L3R 6G4

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